In this world where everyone is looking for prompt solutions to all of their problems, business can be done with no different ideology. As the entrepreneurs you want your customers to be satisfied with your services so that you can enhance the pool of clientele that you work with. One such way is by giving them instant results and actions. The best approach for this should be something is accessible to your clients and by which you can have the surety of your message being delivered to them. The answer to all these requirements is using Short Messaging Service, more commonly known as SMS. Now how would you use these SMS in a way to enhance your Customer Relationship Management or in other words SMS CRM ? Well 360 SMS App does just the job for you. It is a complete SMS related requirements’ solution. It is a cloud based platform for all the Salesforce empowered companies. Salesforce Inc. is not unknown to the world. It is world’s leading customer relationship management platform