Delivering Faster And Effective Support To The Customers.
Salesforce is an organisation
which is engaged in cloud computing. The main objective of salesforce
is Customer Relationship Management.
Now-a –days the customers in
any business prefer to interact by way of SMS rather than telephonic-
conversations. Salesforce
SMS service aims at
providing after sales service and support by the sales team to the
customers by addressing their complaints and sending solution based
SMS.
Salesforce SMS service helps
in delivering personalised, faster and effective support to the
customers. The sales team can not only send messages but can also
have an instant access to the information they need to address to the
customers.
Salesforce provides the best
SMS service to its customers by helping the sales team to manage
multiple text conversations at once with all the context and
knowledge they need to resolve cases and helps in delivering an
awesome and lightning experience.
The best App to provide
salesforce with quick and efficient service is the 360 SMS Service
App. With the help of the 360 SMS service App the user can relate to
a number of customers by sending bulk messages in a single click. The
360 SMS service could be in the form of a reply, notification or a
solution to a problem.
The 360 SMS App facilitates
the platform for an easy and effective two way communication between
the user and the customers. Its SMS service is so efficient that it
answers every customers question in a flash. The 360 SMS Service App
enables the user to connect to 40,000 customers in a single click on
the “ Send SMS “ icon on this App.
The 360 SMS Service App of
salesforce offers an impressive after sales support. It enables the
users to use SMS service to address the grievances of the customers
and provide them with the best case based solutions. The 360 SMS
service also
helps in sending SMS based on workflows ie it schedules the delivery
of SMS at periodical intervals according to the requirements of the
customers. All issues and problems are instantly met with the help of
the 360 SMS Service APP of Salesforce.
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