Instant message By means of salesforce Application

Salesforce is an American company engaged in cloud computing which aims at Customer Relationship Management. To achieve this Salesforce links the user and the customer through text messages.
The biggest advantage of SMS marketing is that people trust text over any other marketing channel. SMS text messages have an open rate of 98% and almost 95% of the messages sent are legitimate.

Salesforce text message helps in providing value to its customers by making the text message personal. Only relevant messages are sent to a segmented audience. The salesforce text message is sent when the users are most active Salesforce aims at an effective marketing plan. Salesforce tracks and determines the type of text message that generates the best response and advocate that the most.
Salesforce text message provides the users and the customers with direct, personal marketing along with the freedom to opt in or out of it anytime. Salesforce ensure that the text message goes to the right person for whom it is intended. Hence a contact list is made to which the text message the text message has to be sent.

Salesforce can send text message through any App on the App Exchange. The 360 SMS App is the most popular App of salesforce to send text message because of its unique features which enables the user to send single/bulk text messages, send messages automatically or manually from account, contacts, leads or any other custom object, provides 2/3 way text messaging facility enables to send notifications and alerts. The 360 SMS App is the complete text message App of salesforce and is comparatively easy to install and use.


Salesforce through the 360 SMS App aims at sending text message which are case and lead based. There are separate messages according the requirements of the customers and the incoming messages and enquiries are treated as leads which are given top most priority and finally converted to sales. Hence sales force through the 360 SMS App aims to close deals faster and give the best after sales support to the customers.

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