The Basic Motto Of CRM (Customer Relationship Management) Is That Each And every Customer Must Be Satisfied
For customer satisfaction, the goal is to treat every
customer as your topmost priority.
This is achieved by good smooth communication with your
customer.
As the business increases, customers increase. So your
customers can be living in various regions with various contact devices like
Smartphone, basic phones, etc.
To reach all these customers we need an effective tool. The
most efficient way to reach these various ranges of customers is through SMS CRM.
In 360DegreeCloud we use SMS communication as an effective
way to reach your wide amount of customers. We have developed a simple yet
powerful 360SMS app for this purpose.
We believe that business ease lies in comfortable
communication with the people. So we have added some vital functionality to our
360SMS app.
This app provides you wide range of feature from simple text
Message to a scheduled text message.
With the use of our app, you can send the message to a
number of people without any hassle with our bulk messaging feature.
If you want to send a specific format of a message to
various people, our app provides you template messaging feature. Here you can
send the same template. So what is special in that? You can add the contact
name and other details related to the specific people and everyone will receive
your message like you have personally sent them. Thus it's just not a simple
template messaging rather it a customized template messaging feature.
Our 360SMS app also has a scheduled message feature where
you can send a message to a particular person, on a particular date on a
particular occasion including his name. The example of scheduled messaging is
sending a birthday message on the particular date. In the scheduled messaging
feature, the message is sent automatically to the desired person without your
need of personally pressing send button.
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